Your Business Numbers
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Core Business
$
Recovery Revenue
Reactivation Revenue
Conversion Revenue
Retention Revenue
Total Hidden Revenue
per year
Recovery
Failed payments
Reactivation
Former members
Conversion
Lost leads
Retention
Preventable churn
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How we calculate this
- Recovery: Difference between current recovery rate and 70% optimized rate, applied to failed payments
- Reactivation: 12% of former members returning at average LTV (10 months), if not already doing outreach
- Conversion: Improvement from current rate to 55% benchmark, multiplied by lead volume and LTV
- Retention: 30% of preventable churn (at-risk members who could be saved with early intervention)